OPERATIONAL_TERMS_v1.0

TERMS_OF_SERVICE.

Rules for using ViralVantage / Vantage Core. Sole trader based in Germany; consumer and B2B clauses where noted.

P-01 // SERVICE_SCOPE

ViralVantage provides an AI-assisted script and retention analysis tool (“Vantage Core”). By creating an account or using paid features, you agree to these terms. The service is provided as available; we do not guarantee specific platform outcomes (views, revenue, or algorithm placement).

P-02 // ACCOUNT_AND_ACCEPTABLE_USE

You must provide accurate registration data. You may not reverse engineer the product, automate abusive high-volume usage, resell API access, or use the service to generate unlawful content. We may suspend or terminate accounts for serious or repeated violations.

P-03 // SUBSCRIPTIONS_AND_PAYMENT

Paid plans are processed by Stripe. Fees and billing cycles are shown at checkout; the price displayed is the final price you pay. ViralVantage operates under the German small-business rule (§ 19 UStG / Kleinunternehmerregelung), so invoices are issued WITHOUT value-added tax. Subscriptions renew automatically until cancelled. You can cancel at any time, without login, via our public cancellation form at /cancel-subscription (§ 312k BGB), or from inside the app via Manage plan.

P-04 // WITHDRAWAL_CONSUMERS_EU_UK

If you are a consumer in the EU or UK, you generally have a 14-day right of withdrawal for distance contracts. ViralVantage delivers digital content immediately on subscription start; under § 356 Abs. 5 BGB / EU Consumer Rights Directive that right is irrevocably lost once you expressly request immediate performance and acknowledge that loss. Our checkout flow collects this acknowledgement before charge: by completing the purchase you confirm both the immediate-performance request and the loss of withdrawal. A model withdrawal form for distance contracts in general can be requested at support@viralvantage.ai.

P-05 // FAIR_USE_AND_LIMITS

Plans may include scan or usage limits enforced in software. All paid tiers (Starter, Creator, Pro) are intended for normal human creator use; automated mass extraction or API-style abuse may result in throttling or termination.

P-06 // LIABILITY

To the extent permitted by law, we are not liable for indirect or consequential damages. For slight negligence we are liable only for breach of material contractual obligations, limited to foreseeable typical damage. Mandatory liability (e.g. intent, gross negligence, injury to life/body/health) remains unaffected where applicable.

P-07 // LAW_AND_VENUE

These terms are governed by the laws of the Federal Republic of Germany, excluding the UN Sales Convention where allowed. For consumers, mandatory consumer protections of your country of residence may also apply. For merchants, venue is Hamburg, Germany, where legally permissible.

P-08 // CHANGES

We may update these terms for legal, security, or product reasons. Material changes will be communicated in an appropriate way (e.g. in-app or by email). Continued use after notice may constitute acceptance where permitted by law.

P-09 // AI-GENERATED_CONTENT

ViralVantage uses large language models (currently Anthropic Claude) to generate script drafts, retention notes, and related content. All outputs are AI-generated. You are solely responsible for reviewing, editing, and fact-checking any output before publishing. Many platforms (including YouTube, TikTok, and Instagram) require creators to disclose AI-generated content in their uploads — compliance with those platform policies is your responsibility. ViralVantage does not automatically label outputs as AI-generated on third-party platforms. Nothing in this service constitutes professional, legal, medical, or financial advice.

DISPUTE_RESOLUTION_EU

EU online dispute resolution: https://ec.europa.eu/consumers/odr. We are not obliged and, under § 36 VSBG (Germany), not willing to participate in dispute resolution before a consumer arbitration board.